On October 19, 2016, Jessica Pell fainted and hit her head on a nearby table, cutting her ear. She went to the emergency room at Hoboken University Medical Center, where she was given an ice pack. She received no other treatment. She never received any diagnosis. But a bill arrived in the mail for $5,751.
"It's for the ice pack and the bandage," Pell said of the fee. "That is the only tangible thing they could bill me for."
Pell's experience is not unique. Submissions to Vox's ER database project found multiple examples of ERs charging patients hundreds or even thousands of dollars for walking through the door. Some never got past the waiting room. Some were triaged, but none received treatment from a doctor.
Pell left the ER when she discovered the plastic surgeon who would see her was out of network for her insurance. She decided to go to an in-network facility instead. She thought this was a smart way to avoid the costly fees that came with seeing a provider that wasn't included in her health plan.
"I decided to decline treatment because I can't really afford any surprise bills right now," she said. "The bill I'd probably incur would not be worth saving my ear, which was sad but a choice I had to make."
Pell's health insurance plan paid the hospital $862, what it deemed a "reasonable and appropriate" fee for the services the hospital paid. That left Pell with a $4,989 bill that she received on February 28.
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https://www.vox.com/2018/5/1/17261488/er-expensive-medical-bill